Interlink Vision provides complete range of
service and maintenance solutions for
business clients. Our trained specialists
ensure that every piece of equipment is up
Interlink Vision offers an innovative option for
maintenance: the bespoke service contract.
All of your coverage is tailored to you, so you
never pay for servicing that you don’t need.
As part of the servicing contract, you can choose a combination of service. Examples include:
•Maintenance visits, where a member of staff proactively checks and configures equipment to catch any problems early. This includes basic maintenance of your equipment such as upgrades or changing filters and a report on any work done.
•Cover for our field service engineers to carry out
emergency call outs. All team aim for a complete fix on
the first visit.
•Off-site repair of broken equipment (or returns to the
manufacturer, if this is more appropriate)
•Sourcing of spare parts or replacements as required.
•Frequent testing of meeting room equipment
•Minor installation during maintenance visits
Interlink Vision can provide 24-hour support for your staff. This is particularly useful if your audio visual equipment is business critical, or if you do not have any on-call resource to handle urgent technical problems.
Interlink Vision’s technical support team takes calls directly from your employees. Your staff can log tickets via phone, email or a web-based help system, so there’s always a convenient way to get in touch. Interlink Vision offers a seamless service and a consistent quality of support.
Each technical support analyst is committed to a high number of ‘first time fixes’. Where possible, analysts are proactive and try to solve problems over the phone.
If support is needed in person, Interlink Vision dispatches a technical support engineer to your site from our base. We are ideally located to reach most parts of mainland UK the same day. Contact Interlink Vision today to find out how we can help.